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Frequently Asked Questions

Our Training Consultants have answered our students and business representatives frequently asked questions.

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Frequently Asked Questions​

Dedicated workplace training

Any employer looking to hire a new apprentice between 1 August 2020 to 31 January 2021 will be eligible for a cash bonus.

If you hire an apprentice aged over 25 you will receive £1,500 and £2500 for apprentices aged 16-24.


You are required to make a 5% contribution towards the apprenticeship whilst the remaining 95% will be funded by the government.

Depending on the level and chosen course, the learner could partake in a combination of activities including webinars, skype calls, classroom-based sessions, mentoring, shadowing, bespoke resources and more. View the apprenticeship page for your chosen course as more specific details are dependent on the level of course.

The learner could be required to test their knowledge, skills and behaviours, through a scenario-based knowledge test, a competency-based interview and/or a business project. View the apprenticeship page for your chosen course as more specific details are dependent on the level of course.

Online taster courses

Fully funded subject to meeting the eligibility criteria:

  • Been in the UK or EU for three years for purposes other than study
  • 19+ at the start of the academic year (19-23-year-olds must have Level 2 prior attainment)
  • Not on an apprenticeship
  • Not completed any part of the course before

Funding is through the Adult Education Budget which is provided by the Education and Skills Funding Agency.

Yes, our free courses are a great way to improve your CV and get into work.

No, this is a distance learning course, which means everything can be completed at work or at home.

The majority of courses are delivered online, however some can be via paper based booklets if preferred.

No, there are no exams, all courses require you to complete assessment questions based on the knowledge you have just gained from the units.

Yes, every learner will be allocated a tutor / assessor who will support you throughout their course and provide valuable feedback against your assessments. You will be able to discuss any queries or concerns with your tutor / assessor.

The courses take on average 21 days.

We have had learners complete in 1 day and others in 40.

As the majority of courses are online you will need access to a computer and the internet.

Yes, all courses are accredited by a recognised awarding body, and on successful completion of your course you will receive a certificate.

You can complete up 5 courses in one year, however you can only do one at a time so you must finish one before moving onto the next.

Absolutely, please feel free to pass out details onto your family, friends and colleagues.

Click on the “Flexible Learning” tab located in the top middle of the page, once it loads click on “to do” – the course will be there for them to begin.

Please direct the learner to our Customer Care Team ( their email address is )

During the enrolment process the learner will be asked to create a user name and password. Once the learner completes their enrolment form they will automatically be sent to the E-assessor website to login, if they require the website address to login it is if they require login information please ask them to contact Customer Care Team.

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