Free Staff Training - Mental Health Training for Employees

Develop in-depth knowledge of behaviour that challenges

This qualification is designed to increase your awareness and understanding of behaviour that challenges and its effects.

It is vital to raise awareness and understanding

When a child is acting out, it can be useful to think of an iceberg. The difficult behaviour is the tip, but there are likely to be a range of emotions hidden under the surface.
Young Minds
Children and young people's mental health charity

What you will learn

Your free course is split into 4 manageable units

1.| Behaviour that challenges

In this unit learners will gain an understanding of how behaviour can be perceived as challenging.

They will investigate the underlying issues that affect behaviour and the impact it can have on others.

2.| Supporting behaviour

In this unit learners will gain an understanding of how to identify behavioural changes and triggers that may escalate behaviour.

They will then investigate how strategies and support plans can promote positive behaviour. Legislation that protects the rights of the individual will also be investigated.

3.| Effective communication

In this unit learners will gain an understanding of the impact communication can have on the management of behaviour that challenges.

They will investigate the role of positive reinforcement and techniques to de-escalate behaviour.

They will also gain an understanding of referral services available to support themselves and the individual.


4.| Reflection and support

In this unit learners will gain an understanding of the importance of reflection following an incident of behaviour that challenges.

They’ll understand the consequences of their actions and how to maintain their own wellbeing.

Benefits of online learning


Start the free course

Register interest (commitment-free)
Limited funded seats available

Rated Excellent by our learners on Trustpilot – Learn in Confidence

Louise Foxall
Read More
Incredibly easy to enrol. Allocated a tutor to assist if needed. Online coursework really easy to follow, with questions to evidence learning.
Rachel Halamandres
Read More
Delighted to be able to enrol on a course to give me the tools to help people experiencing mental health crises. I found the enrolment process easy and Emma was supportive and encouraging throughout!
Stuart Smith
Read More
Very well organised. Easy to use, and very good courses. Would highly recommend
Thomas Stanton
Read More
Well explained by the tutor. Good support available. Material easy to read and navigate. Website for assessments very straight forward.
Sam Bethel
Read More
Everyone I spoke to have been lovely and super helpful!! Very quick and easy. Highly recommend!!
Christine Webb
Read More
Quickly set up and speedy dispatch of course materials meant I could start studying as soon as it was convenient.
Emma Osborne
Read More
Would 100% recommend this service to anyone looking to add to their cv and skillset for boosting job opportunities.
Free Staff Training


Free Staff Training, Trinity Point, New Rd, Halesowen B63 3HY

Privacy & Cookies Policy

© 2021 Free Staff Training
All Rights Reserved

By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.