IT Technical Salesperson

As an IT technical salesperson, your role is to sell a company’s technical products and services.

This means you’ll need a thorough and up-to-date understanding of existing technologies and those that are emerging. It’s important to maintain good relationships with existing clients, gaining repeat business wherever possible from customers both internal and external, in the UK or internationally, as well as approach potential customers with the aim of winning new business. 

You’ll learn about the basic elements and architecture of computer systems, Cloud Services and the principles of secure coding. You will also gain insight into data storage, effective communication and the role IT plays in the wider business strategy.

This qualification will help you to excel in roles such as Sales Associate, Technical Retail Assistant and Junior Account Manager.

Course Content


Understands the basic elements and architecture of computer systems; has a working knowledge of Cloud and Cloud Services; understands the principles of secure coding; has a working knowledge of the role IT plays within the broader context of a business strategy; understands the main methodologies used for unified communications; understands the basics of how data storage works and the main technical options available; understands how to communicate using the appropriate language and terminology for the audience and cultural awareness.


Logical and creative thinking skills; analytical and problem-solving skills; ability to work independently and to take responsibility; can use own initiative; a thorough and organised approach; ability to work with a range of internal and external people; ability to communicate effectively in a variety of situations; ability to maintain a productive, professional and secure working environment.


Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools; customer experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients, during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.

Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.

  • Employers are also be eligible for a £1000 incentive payment if the apprentice is aged 16 – 18.
  • Employers with less than 50 employees and where the apprentice is aged 16 – 18, the government will fund 100% of the apprentice and are eligible for a £1000 incentive payment.
  • Employers with those aged 19+ the government will continue to fund 95% of the apprenticeship programme whilst a 5% investment is required by the employer.
  • Businesses can manage this through the Apprenticeship Service online account.

For more information and guidance on this service then please get in touch with our team, who can give you further information.

Funding available. For more information and guidance on this service then please get in touch with our team, who can give you further information.

15-18 months

In the workplace

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