The retail apprenticeship is great for individuals who are working in an intermediate Leadership Role, for example new Supervisors or Supervisors who have no formal leadership training, newly appointed Assistant Managers or Assistant Managers who have had no formal leadership training.

This qualification is also for any staff who have undertaken level 2 retail as this forms part of the succession planning. It is an excellent opportunity to further develop people management skills and learn new techniques that can be implemented into the workplace. 

This programme is great for those who are new to leadership or are experienced leaders. If you are looking to stretch your development this programme is for you.

Retail supervisors/assistant managers are critical in the support to the store managers, delivering excellent customer service and providing a positive overall shopping experience and also having to deputise for managers in their absence. Most significantly retail supervisors/assistant managers coordinate the work of the team to complete tasks and identify and explore opportunities to drive sales.

Modules Include:

  • Supporting, managing and developing team members
  • Customer Service
  • Planning and monitoring workloads and resources
  • Business and Finance
  • Building relationships internally and externally


  • Excellent Progression (opens up new opportunities)
  • Builds on Confidence
  • Provides numerous tools to help you
  • lead and drive your people
  • Earn as you learn
  • Government Recognised Qualification – equivalent to A Levels

Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.

  • Employers are also be eligible for a £1000 incentive payment if the apprentice is aged 16 – 18.
  • Employers with less than 50 employees and where the apprentice is aged 16 – 18, the government will fund 100% of the apprentice and are eligible for a £1000 incentive payment.
  • Employers with those aged 19+ the government will continue to fund 95% of the apprenticeship programme whilst a 5% investment is required by the employer.
  • Businesses can manage this through the Apprenticeship Service online account.

For more information and guidance on this service then please get in touch with our team, who can give you further information.

Funding available. For more information and guidance on this service then please get in touch with our team, who can give you further information.

18 months

In the workplace

Share on facebook
Share on twitter
Share on linkedin
Share on reddit
Share on whatsapp
Share on email
Share on print

Want more info?

Our friendly team of advisors are here to help. Get in touch…

More Business courses...

I am interested in training for...

By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively. For more information see our Cookies Policy

Our partners at Free Courses Back To Work are better suited to help you

Their team specialises in helping unemployed people to find access to free online courses.