Business Analyst
Level 4 | 18-24 Months
They use a range of remote and physical tools and equipment, and install basic communication hardware and software. They also deal with routine service requests from internal and external sources, including fault rectification across a range of technologies, and applying security principals in line with legal and organisational requirements.
Knowledge
Unified communication technician apprentices use a range of tools and equipment to install basic communication hardware and software. They also deal with routine service requests, including fault rectification across a range of technologies, and applying security principles in line with legal and organisational needs. They will develop knowledge of networks, cloud services, diagnostic and testing tools and cabling, and be able to provide technical support to customers.
Behaviours
Logical and creative thinking skills; analytical and problem-solving skills; ability to work independently and to take responsibility; can use own initiative; a thorough and organised approach; ability to work with a range of internal and external people; ability to communicate effectively in a variety of situations; ability to maintain a productive, professional and secure working environment.
Skills
Note down the outcomes of tests and keep accurate test records and reports; compare test results against expected results and acceptance criteria and through traceability to requirement.
Those with an annual wage bill of less than £3m do not pay the Apprenticeship Levy. Instead, 95% of each apprenticeship is funded by the government whilst a 5% investment is required by the employer to enhance the skills of their employee.
For more information and guidance on this service then please get in touch with our team, who can give you further information.
Funding available. For more information and guidance on this service then please get in touch with our team, who can give you further information.
15-18 months
In the workplace
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Level 4 | 18-24 Months
Level 4 | 18-24 Months
Level 4 | 18-24 Months
Level 3 | 15-18 Months
Level 3 | 15 Months
Level 3 | 15-18 Months
Level 3 | 15-18 Months
Level 3 | 12 Months
Level 4 | 15-18 Months
Level 4 | 15-18 Months
Level 4 | 15-18 Months
Level 3 | 18 Months
Level 4 | 15-18 Months
Level 3 | 15-18 Months
Level 4 | 18-24 Months
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