In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91% of those simply leave and never come back. The main reason for customer churn is not price but bad customer service. Handling a business’s issues in a professional and courteous manner is an essential day-to-day task.
This free course is split into manageable units:
Fully funded subject to meeting the eligibility criteria:
Your government-funded course will take on average 6 weeks to complete.
NCFE CACHE or TQUK depending on learning provider.
Fully funded via the UK Government in the form of the Education & Skills Funding Agency (ESFA)
Fully-funded via the UK Government in the form of the Education & Skills Funding Agency (ESFA)
Level 2 Certificate
Level 2 Certificate
Level 1 Certificate
Level 2 Certificate
Level 2 Certificate
Level 2 Certificate
Level 2 Certificate
Level 2 Certificate
Level 2 Certificate
Level 2 Certificate
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Their team specialises in helping unemployed people to find access to free online courses.